fbpx

RETURNS —- We have a 90-day return policy, which means you have 90 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To start a return, you can contact us at info@gleamwaves.shop . We’ll send you a return shipping label, as well as instructions on how and where to send your package. We will not be able to accept items returned to us without a return request. Please note that if your country of residence is not United States, shipping your goods may take longer than expected. You can always contact us for any return questions at info@gleamwaves.shop . Damages and Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 3 day cooling off period Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@gleamwaves.shop .

Cancellation Policy

Once an order has been placed, it cannot be canceled. We understand that you may change your mind or encounter unforeseen circumstances, however, our system processes orders immediately to ensure prompt fulfillment. If you are not satisfied with your purchase, please review our Returns policy for information on eligible returns, return procedures, and any applicable fees.

 

Gleamwaves is owned by

Tribunus LLC,

located in: 30 N. Gould street, Sheridan, Wyoming, USA. 82801.

 

0
    0
    Your cart
    Your cart is emptyReturn to Shop
      Calculate Shipping
      Apply Coupon